WHAT OUR CUSTOMERS SAY
Crew P.
2 weeks ago
My name is Joy Weston, owner and operator of a local recruitment and training agency in Cairns.
Recently, I was unfortunately scammed by a removalist company operating through a fraudulent website. These individuals have reportedly deceived more than 50 people across Australia, making what should have been a straightforward move an extremely stressful experience.
After engaging Great Northern Removals, my faith in good, honest business was completely restored. Their team was professional, reliable, helpful, and supportive throughout the entire process. Nothing was too much trouble, and they provided outstanding customer service from start to finish.
I would highly recommend Great Northern Removals to anyone looking for a trustworthy and professional removalist service, and I will certainly be using them again in the future.
Joy Weston
Crew Pacific
Response from the owner:Thank you so much for your kind words, Joy. We're sorry to hear about the difficult experience you had prior to moving, but we're honoured that we could help restore your confidence and make the process as smooth as possible.
Steve R.
3 weeks ago
Excellent service from Susan in Cairns and Adam and 'the boys' in Townsville.
No complaints, would recommend this company to anyone looking to move.
Response from the owner:Thank you, Steve, for taking the time to leave us a review. Wishing you all the best in your new home.
Joan B.
3 weeks ago
What a great experience we had with Great Northern Removals.The whole procedure from dropping off some boxes for my clothes with a hanger in it too.Unfortunately I was admitted to hospital .Adam and his assistant got into the job of packing with my family.Then they unpacked at the next address.The whole time being efficient and pleasant. Everything was great and I was happy with cost and efficiency. I would certainly recommend this company.
Response from the owner:Thank you for your lovely review, Joan. We understand that moving can be challenging at the best of times, and even more so when unexpected circumstances arise. It's wonderful to hear that you were happy with the service and overall experience.
Esme S.
3 weeks ago
A team of 3 men arrived on time, for a fast pick up of my furniture. The stairs to the 2nd floor were no problem. Furniture arrived on time at new home after a week in storage.
Don't hesitate to use this company..
They were wonderful!
E.S.
Response from the owner:Wonderful review Esme. Thank you so much. We're glad to hear our removalist team were quick and conscientious.
Kaylin H.
1 month ago
Sorry, very slow to post, but used Greater Northern Removals at the start of the year and they were awesome. Kelly was super responsive and helpful on the phone in the lead up, everything happened exactly as discussed, had Trevor and Kaiki on the day who were very professional and efficient. Everything rocked up in great condition, no notes. Thank you heaps!!!
Response from the owner:Thank you for your amazing review Kaylin. We're glad you enjoyed your removals experience with us.
Kay R.
1 month ago
Excellent service from start to finish of my furniture with prompt delivery on time. Packing my home very professionally and everything arrived with no breakages.
Could recommend Chess removals to anyone who needs a removal. Well done Chess Removals:)
Response from the owner:Thank you for your review Kay. We appreciate your support and feedback.
andrea L.
2 months ago
Positive experience with Chess.
Susan who arranged quote and booking was excellent and very professional.
Simon and Michael attended to do the moving - they were very competent, safe, handled my belongings with care and made a challenging task more enjoyable with their humour and banter. Great work guys. Thank you
Response from the owner:Thank you, Andrea! We appreciate your kind words about the team. It's wonderful to hear that their professionalism and sense of humour made your experience enjoyable. Your feedback means a lot to us!
A
2 months ago
Seamless and Easy!
Worked with Chris to set up my move from Cairns to Brisbane. Very easy, professional and had competitive pricing to others in Cairns.
Have to give a shoutout to Lino and Josh for making the uplift from Cairns seamless. Uplift day happend to be raining but the lads ensured my belongings were looked after and kept dry. Uplift was quick, easy and professional with minimal input from myself. Really good ethic from both and hope Lino enjoyed his steak night dinner!
Response from the owner:Thank you for taking the time to share your experience, A. We're pleased to hear that the team made organising your move from Cairns to Brisbane stress-free—they'll be thrilled to know their hard work stood out, especially in the challenging weather conditions. Thank you for trusting us and we wish you all the best in your new home.
Petra S.
2 months ago
Great, friendly and efficient service!
Response from the owner:Thank you, Petra! We're glad you enjoyed our friendly and efficient service. Your support means a lot to us!
gavin D.
2 months ago
Was good reliable service and a good deal
Response from the owner:Thank you, we appreciate your feedback and are glad to hear you found our service reliable and a great deal.
Kahli M.
2 months ago
I was pretty sceptical when I booked my move, mostly because the quote was more than half some other moving companies. However, I have been so impressed by the professionalism & care taken to move my thing's from Qld to Victoria. I highly reccomend.
Response from the owner:Thank you for your review, Kahli. Choosing a removalist can be a big decision, especially when comparing quotes, so we're happy to hear that our professionalism gave you confidence in your choice. Wish you all the best in Victoria.
Tom J.
2 months ago
Greater Northern Removals made my relocation from Cairns to regional Victoria so easy. The crew at the Cairns end were fantastic in their professionalism and care. Communication was fantastic. I highly recommend Greater Northern Removals.
Kate L.
2 months ago
Great experience from start to finish. Chris in the office was fantastic on the first call helpful, organised, and easy to deal with. The pickup crews at both ends were friendly, hardworking, and went out of their way to make the move smooth and stress-free. Really appreciate the effort from everyone involved. Highly recommend!
Callan C.
2 months ago
Highly recommend! Our move from QLD to SA went seamlessly in all aspects thanks to the Chess team!
Elizabeth M.
3 months ago
We recently used Greater Northern Removals and had a great experience. The team was punctual, efficient, and took excellent care of our belongings. The staff were especially friendly and easy to deal with, which made the whole process much less stressful.
Everything ran smoothly, and nothing was too much trouble. We’d happily recommend them to anyone looking for a reliable and professional removal service.
Rebecca M.
3 months ago
These guys were awesome!!! I got let down badly by another company the morning of my supposed move date, and they guys were so accommodating, understanding and efficient. They had me packed, moved and relocated within 24 hours of contacting them. The men who attended were very helpful and did an awesome job. I couldn't have asked for a better service and would highly recommend them. Prices were very reasonable to.
Response from the owner:Thank you, Rebecca! We're so glad to hear that our team could help you during a challenging time. It's great to know you found our service efficient and reasonably priced. We truly appreciate your recommendation!
Brook V.
4 months ago
Great experience, collected on time and arrived on time. Packed professionally and a very friendly team. Definitely recommend.
Response from the owner:Thank you so much for the feedback Brook and for choosing us to help with the move.
Don M.
4 months ago
I've used greater Northern removals on multiple occasions for moves. The team is always super helpful from the first call through to the last box delivered. I could not recommend them highly enough. If you're looking for a simple, easy move without hassles, then I would definitely be reaching out to Greater Northern Removals.
Response from the owner:Thank you for the great feedback, Don!
It’s fantastic to hear that our team has been able to make each move smooth and hassle-free for you from start to finish. We’ll be sure to pass your kind words on to the crew.
Thanks again for the recommendation, and we’re always here if you need us for your next move! 🚚📦
Anna R.
4 months ago
Excellent service from a great team. They went above and beyond to make our move as smooth as possible.
Response from the owner:Thank you, Anna! We appreciate your kind words and are glad our team could make your move smoother.
Thai Smile H.
4 months ago
These guys turned up when we needed them most after a business fire 🔥 to rescue stock and equipment.
I would highly recommend Chris and his team.
Response from the owner:Glad we could be there to support you during such a challenging time. We truly appreciate your trust in us and wish you all the best as you move forward.
Kannan C.
5 months ago
Very prompt, customer centric, constant update through effective communication and customer friendly process
Response from the owner:Thank you, Kannan, for your wonderful feedback! We're glad to hear that you appreciated our promptness and customer-centric approach. Your satisfaction is our priority, and we look forward to serving you again.
Kelly W.
5 months ago
I had the Brazilian teams both on my uplift in Cairns and delivery on the Gold Coast. Both teams were friendly on arrival and throughout the process. They were kind and understanding and were happy to accommodate any of my requests. They were highly professional and all of my furniture etc arrived in the condition it left cairns in. This move was hard for me personally but Chess made it so much easier. I highly recommend Chess to do your removals.
Response from the owner:Thank you, Kelly, for your wonderful review! We're glad to hear that both teams made your move easier and were able to accommodate your requests. Your recommendation means a lot to us!
Natalie H.
6 months ago
Great price, excellent service, good communication. Thank you
Response from the owner:Thank you, Natalie! We're glad to hear you appreciated the service. Your feedback means a lot to us! Thank you for the 5 Star Review!
Garry B.
6 months ago
We have used Chess twice now.
Service was prompt & reliable.
Commitments, dates & schedules were honoured.
The packing crew did a magnificent job, likewise the delivery crew did a fantadtic job.
Thank you Chess also for storing our items until we were able to receive our items.
Response from the owner:Thank you, Garry, for your wonderful review! We're glad to hear that our service met your expectations and that our packing and delivery crews made a positive impact. Your support means a lot to us!
Paula P.
7 months ago
Last Wednesday was my big move day and like most people I was not looking forward to it but due to the professionalism of Chris Davidson the Sales Consultant who arranged everything and the three (3) gentlemen that did the physical work on the day, I was amazed and grateful at how easy they made it for me. Thank you to all involved and I would highly recommended you to my friends and family.
Response from the owner:Thank you for the wonderful review Paula and we're so glad we made the process of moving easy for you.






