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WHAT OUR CUSTOMERS SAY

Greater Northern Removals
Excellent
4.7
Based on 203 reviews
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Amanda V.
Amanda V.
I recently used Greater Northern Removals (Chess) to relocate from Townsville to Mackay. Yastin arrived at my home to do a pre-pack. Yastin was happy to have a chat & respectfully packed my belongings pretty quickly. I had no uneasiness of him being in my house & he was professional while on the job making sure I knew when to expect the team to arrive at my home the following day to load the truck.On pick up day, Mitchell arrived with a team and from the get go they were efficient and professional. Each person introduced themselves and got on with the job. The truck was loaded within 3 hours. I have used other removalists in the past, and this team did not swear or act unprofessionally at any stage. This is something I really appreciated because that is something I’ve encountered with other companies. The team that arrived all seemed to have a role & knew what was expected and it was clear Mitchell was coordinating the load and he did this really efficiently.Mitchell & Adam arrived to offload my things in Mackay. They were on time & quick to offload, keeping us involved to make sure boxes were going to the right room in the house. All boxes were accounted for & there was no major damage to any of our belongings. Mitchell was even happy to involve my curious children who were giving him tips on how to put the couch back together - I’m quite sure Mitchell had the situation under control, however for kids experiencing their first move, thank you for including them.I would recommend Greater Northern Removals (Chess) to anyone in need of professional removalists who can be trusted to pack and move things with care. Mitchell, Adam, Yastin (and all staff involved in my move) clearly took pride in doing a good job & making sure they had a happy customer.Thank you!
Rex & Maree A.
Rex & Maree A.
Can not fault the professions of all contacts within the group. We stored our furniture with GNR for 12 months before delivery and all our furniture was delivered without a scratch. The unloading team arrived on time and placed all in the areas we requested. The office contact staff were fabulous and need to be recognised for the great customer service. We have no hesitation in recommending GNR to anyone who is contemplating a move and storage
Response from the owner: Thank you for the great review Rex and Maree, we really do appreciate it.
Caroline F.
Caroline F.
The staff were uber fantastic in their job. We had heavy furniture and white goods that needed to be removed from a two storey home and the guys worked in uniform fashion always being careful but importantly they were watching out for each others safety. It is a strenuous job but they managed it well. Very pleased with the removal service. THANK YOU.
Dennis R.
Dennis R.
Great service all the way from Cairns to Ipswich. Ladies who packed did a great job, then two arrived to complete inventory. Next day right on time the team packed container with care, everything fitted in well and secure. At new address team arrived on time, unpacked, put beds up and helped place heavy item. From packing to delivery great service, friendly and helpful team, very easy to work with and contact throughout process. Great job team and thank you, much appreciated 👏
rosemary
rosemary
Upon my daughter’s recommendation we booked Greater Northern Removals for our relocation from Cairns to the Sunshine Coast. She was right, they are fantastic. No complaints here!
Thomas L.
Thomas L.
Very happy with their service, goods delivered intact and well within quoted timeframe. Would I engage them again next time I needed gear moved interstate? Most certainly.
Marie C.
Marie C.
Provided professional service throughout the moving process. The staff in Cairns were very obliging with my concerns. Both pick up and move in teams were great.
Lucy M.
Lucy M.
Greater Northern removals were great at relocating us from Port Douglas to Victoria. The packers were professional and took great care with our belongings. From the first quote through to delivery we were very pleased with their service
J M
J M
Very happy - great removalists at each end, no damage, timely service and very professional. Highly recommended!
brad H.
brad H.
The staff from Greater Northern Removals were very helpful in making my move stress free . They keeped me informed every step of the way from Cairns to Brisbane and then onto Lawrence. I would highly recommend them to anyone who is moving,
Sarah S.
Sarah S.
Great Northern Removals did a fantastic job for us, we were very happy. We recently had a garage full of furniture moved from Cairns to Brisbane and GNR did a terrific job. They were reliable and took a great deal of care with our belongings. I would highly recommend them and use their services again.
zeusandliv1
zeusandliv1
Christopher and the team from Cairns Chess were excellent from the first call, all the way through till the delivery of our belongings.They have moved our house contents twice now, NSW to QLD and then QLD back to NSW.Nothing damaged, great team.Highly recommend these guys!!!
Ian N.
Ian N.
Greater Northern Removals moved me from Cairns to Brisbane. I could not have been happier with them. The price was good, communication was excellent and the removalist teams truely amazing. They took great care of my stuff; there was no damage to anything. I special mention of Lino and his crew in Cairns, and Susan in the Cairns office. They made everything so easy; nothing seemed to be a problem. Everything happened exactly to plan. I highly recommend Greater Northern Removals.
Response from the owner: Thank you for the great feedback Ian!
Amy R.
Amy R.
Great experience
Response from the owner: Thank you Amy!
Cindy
Cindy
WOW JUST WOW!! The best around, seriously this move had me stressed and I have moved a lot, but Great Northern Removals made it a breeze. Thanks to Chris and team for making everything easy and smooth. I moved from cairns to Brisbane. Everything wad done so professionally and it was a great price too. Chris came out and checked everything and gave a price. Then 4 guys turned up on the scheduled day (all were amazing!!!) Carefully loaded my house contents, tagged all boxes and emailed me a list. Items arrived at the scheduled time in Brisbane. Everything in perfect order.Communication all the way through out the process.HIGHLY RECOMMENDED FOR YOUR NEXT MOVE
Response from the owner: Thank you Cindy, reviews like yours really make it all worth it!
Libby C.
Libby C.
Really happy with the service provided from first contact to delivery of items.Very responsive to all requests and the pick up and delivery was very efficient and the employees all professional and friendly
Joanne O.
Joanne O.
Callum and Tim were a great team, friendly , efficient and worked hard to get the job done without a hitch. Real professionals! Thanks guys:)
Cass K.
Cass K.
Very professional from start to finish. My items were wrapped and TV’s boxed up, I didn’t expect that. Pick up & delivery were on time and the crew were very respectful & polite!
matt H.
matt H.
Excellent service highly recommend. Made moving from cairns to Tassie easy on my family. The loading crew were brilliant
Tamara W.
Tamara W.
Prompt, friendly, very organised.
Hien N.
Hien N.
Good Service, good price
Response from the owner: Thanks for the positive feedback, Hien! We appreciate your kind words and we wish you well.
Gianni De R.
Gianni De R.
Very courteous and friendly removalist. All 3 men who worked on our moving house were excellent
Response from the owner: Thanks for your kind feedback, Gianni! We're glad to hear that our team provided excellent service during your house move! Thank you for using Greater Northern Removals. All the best.
Wayne S.
Wayne S.
Their service from start to finish was great. The fellas were very caring with all the furniture and friendly.
Response from the owner: Thanks for the fantastic feedback, Wayne! Glad to hear you had a great experience with our team.
Brett D.
Brett D.
The whole team were exceptional, from Susan in the office, the uplift guys were great and the team of guys that dropped our belongings and furniture at our new home went above and beyond, they were the best I’ve ever experienced, thank you very much for making a stressful time of moving into a much more bearable time.A great team who I’d highly recommend to anyone that is looking at relocating.Cheers Brett and Sarah Duffy
Response from the owner: Thanks for your kind words, Brett and Sarah! We're grateful for your positive feedback and thrilled to hear about your fantastic experience with our team. Cheers!
Vivienne F.
Vivienne F.
The office staff were so helpful and friendly making everything easy. The removal guys at both ends were fast and very helpful. Highly recommend
Response from the owner: Thanks for your kind words, Vivienne! We appreciate your recommendation and are glad to hear that our office staff and removal guys made your experience easy and smooth.
Melissa H.
Melissa H.
Chess were also very open to my feedback. Dawsons at the Sydney end were very flexible and a great team
Response from the owner: Thank you for taking the time to provide feedback and leave a review Melissa!
Robert
Robert
Very good service, no breakages or losses, pleasant and polite crew
Response from the owner: Thank you for taking the time to provide feedback and a review Robert!
Aleah O.
Aleah O.
Easy to deal with. Friendly. Careful. Definitely recommend. Thanks GNR
Response from the owner: Thanks for recommending us, Aleah! We're glad that we were able to help make your move a pleasant one and we appreciate your feedback.
Horacio I.
Horacio I.
Great service from start to finish.
Response from the owner: Thanks for the glowing feedback, Horacio!
Jamie F.
Jamie F.
Great experience with our move from Cairns back to Sydney in Feb 24. The process was seamless ,office staff, removalists were polite and professional all the way. All our possessions were loaded into a container onsite and the same container turned up for unload in Surry Hills. Add into this a very competitive price and no fear of goods being loaded and unloaded by several hands using the back load process. Nothing lost or damaged. Would recommend over any other way of moving. Even better than self packing into a container yourself
Response from the owner: Thank you for sharing your positive experience with us, Jamie! We're glad to hear that your move from Cairns to Sydney went smoothly and that our team provided professional service. We appreciate your recommendation and are pleased to have been a part of your relocation journey.
Katie J.
Katie J.
Excellent experience after a traumatic experience with removalists 7 years ago. Cannot fault the professionalism and service and will recommend to anyone who asks.
Response from the owner: I'm so glad to hear that you had a great experience with us, Katie! Appreciate your recommendation.
Meg S.
Meg S.
We went through these guys for our move from Cairns to Brisbane and cannot recommend them enough. Super efficient, very easy to deal with and for a great price
Response from the owner: Thanks for recommending us, Meg! Glad to hear you found our service efficient and easy to deal with. Appreciate your feedback!
Linda W
Linda W
We are extremely grateful for the excellent job done by Greater Northern /Chess Removals in our recent move from Cairns. From the beginning, they gave personalised attention to assessing our needs and advised us accurately and effectively on what was required for packing and removal, costs involved including insurance, where and how storage would take place and when our belongings would be returned to us. The whole process was carried out efficiently and expertly and the teams at either end worked tirelessly and in a polite and friendly manner. We have been impressed and very grateful for everyone’s attention from start to finish. May I pay particular thanks to Pavinter for his patience and understanding and to Luke and Aaron who did an amazing job unloading a houseful of furniture and boxes etc on one of the hottest and most humid days imaginable. A huge vote of thanks to everyone involved. The firm has my highest recommendation.
Response from the owner: Thank you so much for your kind words, Linda! We truly appreciate your detailed feedback and are glad to hear about your positive experience with our team. We're delighted to have been of service and will make sure to pass on your special thanks to Pavinter, Luke, Aaron, and the rest of the team.
Michael H.
Michael H.
Great value compared to other removals companies. No missing items, great communication. Highly recommend!!
Simon K.
Simon K.
Moving can be a daunting task, but Chess Removals made my transition from Cairns to the Gold Coast a smooth and stress-free experience. From the outset, Paviter, who provided the initial quote, impressed me with his punctuality and professionalism. He set a high standard, promising a seamless service, and I'm pleased to say that the team delivered on that promise.A special mention must go to Sam, who was part of the packing team. Her thoughtfulness and efficiency were evident in the way she handled our belongings. The care taken by her and the team ensured that almost all our items arrived in perfect condition. Unfortunately, two bedside lamps didn't survive the journey, but considering the scope of the move, this was a minor issue.The delivery itself was timely, aligning perfectly with the schedule we had discussed. This promptness and reliability are aspects of Chess Removals that I greatly appreciate.In summary, Chess Removals provided a service that was both professional and personable. Their team's attention to detail and commitment to customer satisfaction were evident throughout the process. I would not hesitate to recommend them to others seeking a reliable removalist service.
Simone P.
Simone P.
Highly recommend Greater Northern Removals! From day 1 they were amazing! Paviter was quick to get to our house and quote, he kept us updated at every stage. Both drivers that collected our boxes and delivered them were amazing! There were times I was stressed about the amount of boxes and whether I would need to change and Paviter reassured me at every stage that they would work with me to make it all happen! Competitive on price and AMAZING service!! Thank you Paviter and team!
Leonie M.
Leonie M.
We recently used Greater Northern Removals to move from our cane farm to Townsville. The removal men were so helpful. Nothing seemed too much trouble. We had quite a few very heavy items and also a number of fragile pieces of furniture. Everything arrived in perfect condition. It was definitely “service with a smile”. We highly recommend Greater Northern Removals to anyone needing to relocate.Leonie
Response from the owner: Thank you so much for the amazing review Leonie!
Kane P.
Kane P.
Excellent service and at a great price highly reccomended
Response from the owner: Thank you for the feedback Kane!
Julie S
Julie S
Coming from a policing family, we have relocated many times, and Greater Northern Removals has always been my preferred removalist.Customer Service is second to none, from the office staff to the men who do all the heavy lifting. No misogynists here, as I have found in other companies.They are friendly, courteous, polite, respectful and professional at a time when your world is a little bit of chaos. I’m happy to recommend and will use no others if given the choice.
Response from the owner: Thank you for the lovely review Julie and thank you for your ongoing support!
Hannah L.
Hannah L.
I highly recommend them if you're looking for a removalist interstate or local. Best customer service and always informative. Friendly staff and have looked after me. As a new customer I have had a great hassle free experience , they definitely helped me and made my move easier. Also pricing is very fair. Thanks so much Greater Northern Removals.
Response from the owner: Thank you so much for taking the time to leave an amazing review Hannah. We're glad you had a great experience.
Veronica W.
Veronica W.
Good service
Response from the owner: Thank you for the five star review Veronica!
Mshaba Kah S.
Mshaba Kah S.
Working with Mrs Kathy Lien, was one of the best experiences I’ve had when doing forex trading. Mrs Kathy Lien, is very professional and easy to get a hold of. With her extensive knowledge in the industry she was able to answer every question we had throughout the trading process. Investing $1,000 and getting $10,050 profit return within a space of 1 weeks was amazing for me and am glad Mrs Kathy Lien, was there to help us achieve our goal. There is few people in the industry that genuinely care and look out for the clients best interest and I’m glad we had a chance to work with one of them, thank you Mrs Kathy Lien. You can contact her Email; kathylien466@gmail.com
WhatsApp:+1 (616) 625-9509
Kerrie Lynn T.
Kerrie Lynn T.
We were quite stressed prior to the removalist arrival. Once they turned up, they reassured us it can be done. They worked so effectively during the time, without no judgement.
They were very professional. Thank you for your service and look forward to be in contact again real soon.
Jane M.
Jane M.
prompt, always informing location of furniture. Fantastic service.
Dmitry UPVC C.
Dmitry UPVC C.
A one-stop Australia-Wide removalist solution.
Quite pricey, but worth every bit.
I haven't opened all the boxes yet, but it seems that time is precious for them.
So loading was rushed on a Friday.
The employees are top-notch though! ) A+
Lyndel C.
Lyndel C.
Very cheerful and patient, workers are well organised and fast and obliging
Karen G.
Karen G.
Arrived early, truck packed and on the road in 2.5 hours, amazing teamwork.
Craig Michael M.
Craig Michael M.
Great service, efficient, on time, friendly, professional with the utmost care and good bunch of boys. Highly recommended!
Jamie D.
Jamie D.
Very nice people both over the phone and those that came to collect/unload our items. Made moving feel hassle free. Would use them again for our next move.
Annemarie M.
Annemarie M.
Very friendly, efficient and walk the extra mile! Totally reliable and highly recommended
Raelene R.
Raelene R.
The guys were great. Packed our container very professionally. Would recommend to anyone who wanted friendly and professional movers
Jay E.
Jay E.
The best removalists we have ever had! Steve and Alex are the most efficient, professional and halarious duo. thank you for being on time and fitting our whole house on 1 container - couldn't have fir 1 more box on it, tetris masters.

Highly recommended! 10/10
Chintan G.
Chintan G.
We used Chess Moving Cairns for our move from Cairns to Brisbane. Our move was one of the most complicated as we were moving into our newly build house in Brisbane which was not ready yet when we reached Brisbane. As a result, Chess Moving and team happily stored our stuff at their Cairns warehouse for over 2 weeks until I could give them a final delivery date. They managed to make the delivery at the most suitable date which they had available at the time. We received all our stuff intact with not a single scratch. The movers themselves from Cairns and those who delivered it to our Brisbane house were very friendly and nice guys. Over all I would say, they have offered us a '5-Star" service and will recommend without doubt them to anyone who needs reliable and hassle-free moving. They are the best!!
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